"It is extremely rare, at least in my experience, to have a doctor come in, look me in the face, shake my hand, offer their name and ask for mine. She handled my child with great care and attention, careful not to scare her as she was already irritable from being in the doctor's office in the first place. She explained everything very carefully and gave me tips on how to get my daughter to take her oral antibiotics. She made a follow up call the same day with the lab results and explained my daughter's diagnosis. I really appreciate that she is involved and engaging. She was friendly and I'm glad I made her my daughter's primary care physician.."